International Family Tracing Casework Volunteer (Manchester - Ref Q4-10)

We help families who have been separated by armed conflict, political upheaval, natural disaster or migration to get back in contact with each other.

Our casework volunteers sensitively interview people to collect detailed information and enter accurate records onto our database. This isn’t always easy and there’s lots to learn, so you will be shadowing caseworkers and training for about 6 to 12 months. When we are confident that you know the role inside out you will be able to do this on your own.

You’ll need access to a phone and computer as you’ll mostly volunteer from home.

We’d like you to be able to volunteer:

• 2 days a week
• Flexible Monday to Friday
• For 12 months

It would be really helpful if you can speak another language, but this isn’t essential.

We would be particularly interested to hear from you if you have experience of being a refugee or asylum seeker.

Health and Safety Statement

We take an individual approach to ensuring your safety.

We may ask you to complete a simple risk assessment. We will also have a conversation with you to discuss any restrictions that may still be in place in your region and identify any adjustments you may need.