Health and Care A&E Volunteer (Wrexham Maelor Hospital)

You will be providing emotional and practical support to adult patients, their relatives and NHS staff in the A&E department and in queuing ambulances. This role involves volunteering in a fast-paced A&E department.

The service operates 10am-8pm Monday-Sunday, including bank holidays.

We would like you to:

• Commit to a minimum of 6 hours at a time; ideally once a week but will consider once a fortnight.

• Commit to volunteering for at least 6 months

• Live within 45 minutes travel time of the hospital

• Be able to be active throughout the shift which may involve restocking supplies, collecting from different departments i.e., prescriptions, moving and restocking linen.

• Driving is preferable but not essential. If you drive, you must have held a driving licence for at least 2 years which allows you to drive in the UK.

• Provide one to one support with a variety of patients including dementia, end of life etc.

• Provide hydration and nutrition with hot tea trolley, water jugs etc.

• Communicate via email and complete online training.

• Good access to the internet / IT equipment and to be able to use IT to complete the online & zoom onboarding processes.

• Due to the nature of this role, applicants must undergo an Enhanced with Adults barred Disclosure and Barring Service (DBS) check.

• Are available to undertake approximately 11 hours of required e-learning modules and Zoom training sessions in the first few months of volunteering plus other plus further developmental service specific trainings as required.

Health and Safety Statement

We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment and will also have a conversation with you to discuss and identify any adjustments you may need.

Diversity

Diversity is something we celebrate. We want you to be able to bring your authentic self to the Red Cross and feel that you belong. We want to create an inclusive environment, and promote and spread the power of kindness. As part of creating an inclusive space we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role. If up front costs are difficult, you can speak to your volunteering manager about this to find alternatives. We welcome refugees, asylum seekers and others currently in the UK to volunteer with us. We want volunteering to be accessible to everyone.

If you have any questions before applying, please contact us at volunteerrecruitment@redcross.org.uk