Placement Team Support (Health & Care - London (Hybrid, work from home and/or office))

The British Red Cross is a volunteer-led humanitarian organisation that helps people in crisis, whoever and wherever they are. We enable vulnerable people at home and overseas to prepare for and respond to emergencies in their own communities. And when the crisis is over, we help people recover and move on with their lives.

Placement Volunteers at the British Red Cross are highly valued for the skills and energy they bring. We aim to provide our placement volunteers with an insight into the daily workings of the world’s largest humanitarian organisation. The successful candidate will have access to relevant in-house training and development opportunities during their placement. There may be some ad hoc opportunities to get involved in other areas of activity. Your role as a placement volunteer will help make a great contribution to the work of the British Red Cross. You will take responsibility for achieving specific objectives that are agreed with you within one of the various departments across the UK. You will have a real responsibility and place in the department, bringing some of your skills and experience to the role; you will also have the chance to develop workplace skills.

While we don’t offer voluntary internships, we are happy for you to describe yourself as an intern on your CV, if you feel that would be helpful.

The Business Development Placement Volunteer role is responsible for ensuring the collation and storage of our Health & Care services contract records. The role will be supporting our Health & Care services in Greater London who deliver hospital discharge services on behalf of the NHS in 13 of London's boroughs. Your role will be to ensure our contract records are kept up to date, organised and accurate, which will positively impact our ability to manage workplace finances, business planning and the quality of the service we provide to the NHS and its patients.

The expected start date for the placement is 14 April 2025 and the placement will run for 3 months/12 weeks.

The role will be hybrid; volunteering remotely and based at the British Red Cross office in London, EC2Y 9AL.

Your role will be to ensure our contract records are kept up to date, organised and accurate, which will positively impact our ability to manage workplace finances, business planning and the quality of the service we provide to the NHS and its patients.

The placement may involve:

• Speaking to managers to gather and collate outstanding contract information

• Working with colleagues to establish what will be the most consistent and efficient way to store contract data

• Inputting contract information and documents into our contract management database

• Analysing data quality reports to identify and fix inaccuracies in our contract records.

• Optionally the role can also involve, if the placement volunteer wishes, attending monthly management meetings (either in person or online) to update the leadership team about their work.

We would like volunteers who are;

• Able to read and send emails
• Confident in using basic data entry skills (copying information into a computer database)
• Confident in using basic Microsoft Excel skills (typing and copy/pasting information)
• Able to work cooperatively as part of a team
• Respectful and inclusive attitude towards others
• Able to listen to instructions/directions and follow them
• Confident to ask for support when needed
• Self-motivated attitude towards work.

Bursary Scheme

The British Red Cross offers a bursary scheme to those placement volunteers from low-income households. Eligibility will be determined through a separate application process open to all short-listed candidates. All British Red Cross volunteers are entitled to out-of-pocket reasonable expenses.

For this scheme we are defining low-income households as:

Inside London: Living with family or partner £25,000 or under. Living independently £22.500 or under

Outside London: Living with family or partner £18,500 or under. Living independently £16,500 or under

Young People and this role

Our placement volunteer opportunities are open to people at different stages of their career, aged 15 or above. Whether you’re student, a recent graduate or someone with more experience looking for a career change, we would be happy to hear from you.

Anyone can volunteer with the Red Cross from the age of 15. An individual risk assessment, parental consent and safeguarding considerations will be required for those aged 15 – 17. The nature of the activities specific to your intern opportunity may mean that you need to be 18 years or older.

Diversity

We welcome applications from people of different backgrounds, experience and circumstances. We seek to ensure that our organisation and our services are relevant and accessible to all, with equality, diversity and fairness at the core of what we do. We invite applications from individuals regardless of their gender, race, ethnicity, nationality, disability, age, sexual orientation, religion or political belief and are committed to promoting fair participation and equality of opportunity for all of our applicants.

The British Red Cross is committed to being inclusive, with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences – including disabled and ethnic minority candidates. We value fresh perspectives and insights gained by involving and welcoming people from the widest possible diversity of background, culture and experience. This is to contribute to the breadth of experience we need to respond to people in crisis.